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It is 9 p.m. in July. Downstairs, the living room is a comfortable 72 degrees. Upstairs, your kids are kicking

Ask five neighbors in Elgin about heat pumps and you will hear five different stories. One swears his runs all

The technician closes the furnace panel, looks at his tablet, and turns it toward you. The repair is $900. Your

It’s the coldest night of the Elgin winter, the furnace kicks off, and it does not kick back on. Now

You know you’re supposed to get the HVAC “tuned up,” the same way you know you’re supposed to change the

You want ductless heating and cooling before the next Elgin winter drops to single digits, or before July turns your

The first cold night in Elgin always tells the truth. You nudge the thermostat up, the furnace groans awake, and

Your AC quits on the first 90-degree day in July. The house creeps past 80, the kids are melting, the

The quote lands in your inbox and your stomach drops. One contractor says $6,000, another says $11,000, and a third

It’s 12 degrees outside, the wind is coming off the prairie, and the heat pump that kept your Elgin home